VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
VAM SYSTEMS is currently looking for Helpdesk Support Executive for our Qatar, Bahrain, UAE operations with the following skill set and terms and conditions:
Skillset Required:
· 3 years of Help Desk support experience
· Technical certifications preferred MCSA, CCNA, A+, ITIL
· Experience with Microsoft Windows based platform including Microsoft Office 2010 suite
· Experience in helpdesk calls and request escalation.
· Excellent technical skills across relevant technology areas
· Experience with Help Desk Ticketing application
· Excellent verbal and written skills
· Strong troubleshooting skills
· knowledge of enterprise hardware, software applications and related communication infrastructure
· Prior customer service experience and outstanding customer support skills
· Comfortable providing technical assistance over the phone
· Ability to work in a fast paced environment with multiple priorities and projects
· Ability to work independently with a strong, team-oriented work ethic
· Project a calm, professional demeanour even during stressful situations, while working in a fast-paced high-end customer focused corporate environment
· Stellar accuracy & attention to detail
· Organizational skills with the ability to prioritize and multi-task
· Accountable for client satisfaction; maintains/builds effective working relationships
· Demonstrate flexibility (e.g., redeployment, off-hour setup requests, etc.)
· Knowledge and understanding of latest IT operations concepts and trends including those related to hardware and software technology, networking and IT security.
· Fluent in English and Hindi is a must. Arabic is an added advantage.
Minimum Qualifications:
· A college degree is preferred, or the equivalent Diploma in IT related discipline
Terms and conditions:
Joining time frame: 2 weeks (Maximum 1 Month).
The selected candidates shall join VAMSYSTEMS- Qatar and shall be deputed to one of the leading Banks in Qatar.
Should you be interested in this opportunity, please send us the following information at your earliest:
1. Your latest CV in MS Word format.
2. Your current salary:
3. Your expected salary incase you are selected:(Please note that the salary is tax free in Qatar)
4. How fast you can join us from the date of sending you the employment agreement, if you are selected (Please mentioned the shortest possible time):
5. Do you have passport?
6. Your Passport No: ?
7. Your contact number:
If the above opportunity does not interest you, please send us a return email mentioning the same. Should you have any friends or acquaintances with a similar profile, kindly pass their reference to us. If a professional gets selected based on your reference, then we shall pay you a referral fee of US $200(Two Hundred only) once the person joins and completes the first month successfully.
Sheeba Kesari, HR Executive
VAM Systems
NE 2-8, SAIF Zone Sharjah, United Arab Emirates
