Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts

Monday, February 4, 2013

Customer Service Executives @ Technopark Trivandrum


Customer Service Executives

Job Title:Customer Service Executives
CompanyM Squared Software and Services Pvt Ltd
Closing On:Saturday, 16 February 2013
Contact Email:hrindia@m2comsys.com ,
Job Description:
  • Respond to customer inquiries properly
  • Answer calls professionally
  • Handle and resolve customer complaints
  • Research required information using available resources
  • Troubleshoot issues and ensure smooth operation
  • Identify and escalate priority issues
Preferred Skills:
  • Strong Command verbal and Written communication skills
  • Should have qualities like initiative, judgment, adaptability, resilience etc.
  • Should be willing to work in US Shift
  • Freshers can also apply

No. of Openings: 10


Read More

Friday, January 18, 2013

Customer Service Executive @ Technopark,Trivandrum


Customer Service Executive

Job Title:Customer Service Executive
CompanyRR Donnelley India Outsource Pvt Ltd
Closing On:Friday, 25 January 2013
Contact Email:prabhu.shankar@rrd.com , visakh.madhu@rrd.com ,
Job Description:
Act as an important link between the client and the operations team. Attend client calls, interact with clients frequently, manage job queues and communicate feedback to operations team. Control cost through effective utilization of personnel, materials and equipment. Recognize performance and behavioral problems in team and act proactively to ensure productivity is unhampered
Operate as a vital link between the client and the operations
Monitor/assign jobs to team to ensure maximum utilization of resources
Play an important role with CM to develop an environment that provides motivation and opportunities for the team
Assess, understand, analyze the client requirement and ensure the deadlines are adhered to
Manage queues / workflow and shift scheduling
Check / monitor absenteeism
Support CM collate operations metrics and MIS in relation to productivity, utilization, profit & loss statements, revenue generation
Oversee intake process, MIS
Preferred Skills:
Good oral and written communication skills
Ability to function in a dynamic and changing environment
Flexibility and adaptability
Customer service orientation
Inter-cultural awareness
Initiative
Working knowledge on MS Office suite – with proficiency in excel
Graduate in any discipline
Minimum of 1 to 2 years experience in client management / customer service
Ability to work flexible schedule during day, night and weekend shifts


Wednesday, October 10, 2012

M Squared, Ernakulam - Help Desk Executive

Job Title:Help Desk Executive
CompanyM Squared Software and Services Pvt Ltd
Closing On:Wednesday, 31 October 2012
Contact Email:hrindia@m2comsys.com ,
Job Description:
  • Technical support

  • File Flow management of Medical Transcription Dept.
Preferred Skills:
  • B.Sc – Computer Science (Freshers Preferably )

  • Should be willing to learn.

  • Should be ready to work in shift timings.

Job Location: Ernakulam
No. of Openings : 2

Monday, December 19, 2011

Jobs in Login Ventures - URGENTLY REQUIRES Customer care Officers

URGENTLY REQUIRES Customer care Officers

Company Name               :        Login Ventures

Designation                          :           CUSTOMER CARE OFFICERS

Academic Qualification      :        Any Graduation

Skills Required                 :        Good Comminication Skill

Experience Required        :        FRESHER/EXPERIENCED

Job Location                         :        TRIVANDRUM

Interested candidates can sent updated resume to loginventures@gmail.com or call us to 9072341672, 9072351510

Login Ventures, Near Dhanya, Remya Theatre
Ayurveda College, Trivandrum
Working Time : 9.00 A.M - 5.30 P.M
Contact Person: SANGEETHA


Saturday, May 28, 2011

wanted customer care officers


We urgently wanted customer care officers

Designation: Customer care officer (8)

Qualification: +2 above

Gender: Any

Salary: Negotiable

Eligible candidates can forward updated resume to jobsdbest@gmail.com
or call us to 047-3055500, 3055501

Saturday, March 5, 2011

Call Center Executives and Customer Support Executives @ M Squared Software and Services Pvt Ltd ,Technopark,Trivandrum

Job Title: Customer Support Executive
Company M Squared Software and Services Pvt Ltd
Closing On: Thursday, 31 March 2011
Contact Email: hrindia@m2comsys.com ,
Job Description: Generating sales by identifying, developing and exploiting new marketing opportunities
Understand the requirements of the customer and map it to the available products of the organization or to the expertise and skills within the organization
Support marketing campaigns and customer promotion events

Preferred Skills: Graduates having

Excellent verbal and written communication skill
Basic Computer knowledge and good analytical skill

Experience :- 6 months – 1 year

--------------------------------------------------------------------------

Job Title: Call Center Executive
Company M Squared Software and Services Pvt Ltd
Closing On: Thursday, 31 March 2011
Contact Email: hrindia@m2comsys.com ,
Job Description: Answer phone calls and respond to customer requests
Provide customers with requisite information
Complete call logs and reports
Other duties as assigned
Meet the quality standards defined by the client

Preferred Skills: Graduate with 0-1 year experience
Fluency in English
Excellent Communication skill
Willingness to work on night shift

Saturday, October 23, 2010

US based IT company wants Customer care officers, Office Manager - Trivandrum location

An US based IT company branch located in trivandrum wants
1. Customer care officers (10)
Gender: Any
Qualification: Graduation+Comm.skill
Salary:16000/-
2. Office Manager
Gender: Any
Qualification: MBA/Graduation (1-5 years experiece)
Salary: negotiable
UPDATED RESUME SENT TO:cbasetvm@yahoo.com
Ph:0471-2165099,8907719676

Saturday, August 28, 2010

Customer Care Executive @ GD Innovative Solutions, Technopark

Job Title: Customer Care Executive
Company GD Innovative Solutions Pvt Ltd
Closing On: Monday, 20 September 2010
Job Description: GDS has immediate openings for Customer Care Executives (night shift).
Experience/Skills Required: 1. Experience in Direct Interaction with Clients via E-mail and Phone. 2. Excellent English skills both written and verbal. 3. To be an able team member          4. Good working knowledge in MS office. 5. Good Communication Skills both Oral and Writing.
Preferred Skills: Graduate in any streams

Contact email : careers_247@gdsolutions.us

Thursday, April 8, 2010

Front Office/Customer Relations Executive jobs @ M-Squared Technopark, Trivandrum

Dear All,

We are in a foray for Front Office Executive(2nos) and Customer Relations Executive(1 No.)( preferably females).

Requisites:

Candidates with good communication and interpersonal skills(Freshers/experienced candidates can apply)

If you have any reference that satisfies the above criteria, please forward their resumes urgently to hrindia@m2comsys.com as we need to fill in the vacancies immediately.Kindly mention the respective job codes in the subject line for identification.

Job Codes
Front Office Executive- FDE1004

Customer Relations Executive- CRE1004

Thanks & regards
M-Squared HR Team

Tuesday, March 9, 2010

TCS Helpdesk walkin chennai on 14-March-2010 (Sunday)

Date14-March-2010 (Sunday)
Venue165/ 1A, Velachery – Taramani 100 Feet Road, Velachery, Chennai 600042
Registration Time9.30 am to 1.30 pm

SkillsExperience BandRequirement (JD)
Helpdesk2-4 yearsHands on experience in Helpdesk
Desktop3-6 yearsHands on experience in Desktop

Saturday, March 6, 2010

Walkin Interview for Malayalam BPO Executives at 4 Places at Kerala for No.1 Domestic BPO Company (Allsec Technologies)


Dear Friends,

Come together, We will create No Unemployment in India

VT Manpower Consultancy Services Pvt Ltd is one of India 's Leading and fastest growing 'HR solutions' companies in India , working for 10 different Services in Recruitment (Leader in the ITES Recruitment in Chennai). To know more about us pls visit: http://www.vtmanpower.com/
------>
We had recruited 1790+ Candidates from Kerala and Placed in Chennai during 2009
------>
-------------------------------------------------------------->
VT Manpower is Conducting Mega Walk in Interview for
Allsec Technologies – Chennai’s No 1 Domestic BPO for Malayalam Customer Relationship Officer in & on
--------------------------------------------------
**** Palllakad *** (8th–March--Monday) ***
-----------
**** Thrissur**** (9th–March--Tuesday) ****
-----------
**** Ernakulam ** (10th –March--Wednesday)
-----------
**** Alleppey **** (11th –March--Thursday) **
---------------------------------------------
Reach Lancy @ 090254 98008 // 090254-878750 // 0427-6500901 / 331
-------->
Send your updated resume to vtm.slm@vtmanpower.com
--------------------------------------------->
About Allsec:-
Allsec Technologies is the 2nd Best Employer to Work in India
Allsec is the No.1 Domestic Call center in Chennai
Allsec Works with more than 5000 employees all over the World
Ranked as the Best Performing Call Centre Firms worldwide in the Global
---------------->
Job Profile:
Designation-----: Customer Support Representative
Skill Set---------: Excellent Communication in Malayalam
Qualification-----: 12th / Diploma / UG / ITI
Work timings---: Day shift
Job Location----: Chennai
Incentives------: Good Schemes
Age Limit-------: Max. 30 Years
----------------------------------------->
Venue Details:-
**** Palllakad *** (8th–March--Monday) ***
----->
Accel IT Academy,
18/747 (22), 3rd Floor, Surya Corner, English Church Road , Palakkad-01
----->
**** Thrissur**** (9th–March--Tuesday) ****
----->
Accel IT Academy,
2nd Floor, STN Shopping Complex, ST Nagar, Thrissur-01
----->
**** Ernakulam ** (10th –March--Wednesday)
----->
Accel IT Academy,
1st Floor, SAIPADMAM, Deshabhimani Junction, Kaloor, Cochin-17
----->
**** Alleppey **** (11th –March--Thursday) **
----->
Accel IT Academy,
1st Floor, JP Towers, VCSB Road ,Near Court Bridge, Mullackal, Alappuzha-11
----->
--------------------------------------------->
Reach Lancy @ 090254 98008 // 090254-878750 // 0427-6500901 / 331
----->
Send your updated resume to vtm.slm@vtmanpower.com

Wednesday, March 3, 2010

Walk-in Drive on 6th&7th March,10 Mumbai - Customer Service Representative

Company Name : Zenith Infotech Ltd

Skills Required : Customer Service Representative

Experience Required : 0 - 3 Year(s)

Job Location : Mumbai

Walkin Date : 06 March 2010 - 07 March 2010

Walkin Time : 09:00 a.m

Job Description :
Read More

Monday, February 22, 2010

Dell BPO Opening for Freshers @ Banglore

Experience: 0 - 3 Years

Location:Bengaluru/Bangalore

Education: UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type: BPO/ITES

Role: Associate/Sr. Associate -(Technical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

Process: Technical Support / Sales/ Customer care (Voice process)

Shift: US Shift

Key Skills:

Flawless Communication skills and Good Accounting and Financial Knowledge.

Qualification and Experience Required:

Bachelor Degree with 0-4 yrs of Exp (BE < 65%) PG with 1+yrs of call centre experience Undergraduates with 2yrs of Exp/ Undergraduates with 1yr of International Call Centre Exp Job Description * Provide First - level Technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools. * Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. * Escalate problems when unable to resolve customer issues. * Log and sufficiently document all contacts with customers in designated tools. * Identify and provide input on unique or recurring customer problems. * Be a champion of Dell specific tools, Customer Care Procedures. Provide Dell Solution Network feedback at all times. Keywords: tTECHNICAL SUPPORT , VOICE PROCESS, CALL CENTRE, LAPTOP SUPPORT, TECHNICAL SUPPORT, VOICE PROCESS, CALL CENTRE, LAPTOP SUPPORT, TSR, TSA, TSE, Tech Support, TECHNICAL SUPPORT SPECIALIST, TECHNICAL SUPPORT ANALYST, TECH SUPPORT Company Profile Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge. Contact Details Company Name: Dell International Services Website: http://www.dell.com Executive Name: Chaitra Address: Not Mentioned Telephone: 9620241752 Email Address: Chaitra_V_C@dell.com Reference ID: Technical Support How to Apply # Click Here to Register first, if you dont have a Naukri account
# Once you have a Naukri account Click here to Apply

Friday, December 11, 2009

walkin jobs for Degree / PG candidates , for Poornam Info on 14th December

Recruitment drive for BE / B.techs & Degree / PG candidates
Poornam Info Vision, Cochin
Poornam Info Vision Pvt Ltd is an ISO 9001-2008, 27001 certified company. Poornam has been in business for nine years and has centers in Cochin, India and Phoenix, US With over 300 employees today, Poornam directly monitors and manages networks with 3.5 million websites.

For Degree/ PG Holders

Date : Monday 14th December, Time : 10 am
Venue : St.Theresas College, Cochin

Designation : Customer relation Executive

Qualification : All passed out graduates/PG with 60% marks (BTech/MCA/Professional Post Graduates not considered)

Good communication skills , Basic computer literacy

Salary package: around 10,000 Rs (CTC)+ Fre food & accomodation and medical insurance worth Rs.50000 for self and 2 dependents

Reference: www.ipsr.org -


Friday, December 4, 2009

Call Centre Jobs In Pune, Zensar Technologies

CSE Jobs at Pune Zen­sar Technologies

JobTi­tle: CSE /Sr.CSE

About Zen­sar Tech­nolo­gies :
Zen­sar Tech­nolo­gies is among the top 25 soft­ware and BPO ser­vices providers in India. It is an RPG Group com­pany. Head­quar­tered in India, Zen­sar Tech­nolo­gies has mar­ket­ing pres­ence in US, Europe and Asia Pacific regions. The com­pany has oper­a­tions and a cus­tomer base span­ning across 18 coun­tries includ­ing soft­ware devel­op­ment cen­ters in India, China & Poland. We have exper­tise in key ver­ti­cals of man­u­fac­tur­ing, retail, logis­tics, finan­cial ser­vices, tele­com and util­i­ties. The com­pany offers end-to-end solu­tions across diverse tech­nol­ogy plat­forms and indus­try domains.

Expe­ri­ence: 1 — 6 Years

Skills: Bpo / Call­ing / Cus­tomer Ser­vice / Communication

Desired:
Min 1 year expe­ri­ence in an inter­na­tional BPO.
Grad­u­ate
Excel­lent writ­ten & ver­bal com­mu­ni­ca­tion skills
Ready to work in shifts
Expe­ri­ence in Collections

Loca­tion: Pune

Edu­ca­tion: Any Grad­u­ate / Any PG Course

To get the contact information(email, etc) or to apply this job visit this page